Billing & Invoice
Payment Method
The Payment method card shows the card currently on file for your workspace subscription.
When a card is saved, the card details shown are:
• Card brand and last four digits — for example Visa •••• 4242.
• Cardholder name — the name associated with the card.
• Expiry date — shown in MM/YY format.
If no card is on file, the card shows the message No card on file. One is saved the first time you pay for a plan.
Card details are held by the payment provider and cannot be edited directly inside Hyperdocs. To update your card, click Manage billing in the payment method card. You are taken to the billing portal where you can add or replace the card on file.
Billing Information
The Billing information card shows the contact details collected at checkout. These details are printed on every invoice issued for your workspace.
The fields displayed are:
• Name — the billing contact name.
• Email — the email address associated with the billing contact.
• Phone — the contact phone number.
• Address — the billing address, including street, city, state, postcode, and country. Any blank parts are omitted rather than shown as empty lines.
To update your billing contact details, click Manage billing from the payment method card to open the billing portal, where these details can be edited.
Billing History
The Billing history table lists every payment made for your workspace. Each row in the table shows:
• Date — when the payment was made.
• Description — what the payment was for, along with the card brand and last four digits used for that transaction.
• Amount — the total charged, shown in the currency of the transaction.
•Status — one of Successful, Processing, Action needed, Failed, or
Refunded.
• Invoice button — click Invoice on any row to download a PDF invoice for that payment. The file is saved as `invoice-[payment id].pdf`.
If no payments have been made yet, the table shows the message Nothing here yet. Invoices appear as soon as a payment goes through.
Downloading an Invoice
•Open your admin dashboard and go to Billing.•Scroll to the Billing history table and find the payment you need.•Click Invoice on the right side of the row. The PDF downloads automatically to your device.