Editing the Help Center
The help center is a dedicated page on your documentation site where readers can find answers, guides, and support resources in one welcoming place. With the help center editor you can craft an inviting hero section, arrange content blocks, and reset everything to a clean default layout whenever you need a fresh start.
How It Works
•Configure a hero section at the top of the page with a headline and supporting text to greet your readers.
•Add and arrange content blocks below the hero to highlight key articles, categories, or quick links.
•Use the rich block editor to format text, add headings, lists, and other elements within each block.
•Reset the entire help center back to the default template at any time to start over.
•Preview your changes and publish them live so visitors see the updated help center on your site.
Steps
1.Open the admin area and select the Help Center editor from the navigation.
2.Edit the hero section by updating the headline and supporting text that appear at the top of the page.
3.Add or rearrange content blocks below the hero, using the block editor to format each one with headings, text, and lists.
4.Use the live preview to check how the help center looks to your readers.
5.Publish your changes to make the updated help center visible on your public site.
Help Center Sections
Section | Purpose | Editable Options |
|---|---|---|
Hero | Welcomes visitors and sets the tone for the help center. | Headline and supporting text. |
Content Blocks | Showcase guides, categories, and helpful links. | Headings, formatted text, lists, and arrangement. |
Default Template | Provides a clean starting layout you can restore anytime. | Reset to default. |
Tips
•Keep your hero headline short and clear so readers immediately understand they've reached the help center.
•Group related guides into separate content blocks to make the page easy to scan.
•Preview before publishing to confirm formatting and links look the way you expect.
Resetting to the default template replaces your current help center layout. Make sure you no longer need your existing content before resetting.
Match your help center wording to your brand voice so it feels consistent with the rest of your documentation.
Troubleshooting
•Changes not showing on the live site? Make sure you published after editing — saved drafts are not visible to readers until published.
•Hero text looks empty? Confirm you entered a headline and supporting text and saved the section.
•Accidentally reset the page? Re-add your content blocks manually, as resetting restores the default layout and cannot recover prior edits.
•Formatting appears incorrect in preview? Recheck the block editor and adjust headings or lists before publishing.
Related topics: Edit the Home Page, Manage a Changelog, Preview and Publish the Site.